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Privacy Policy

A legal disclaimer

Last updated: 1 July 2025

 

At Bright Space Cleaning, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit www.brightspacecleaning.com or interact with our services. By using our website, you agree to this policy.

1. What Information We Collect

a) Personal Information

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We may collect the following personal details when you interact with our site or services:

  • Full name

  • Email address

  • Phone number

  • Company or business name

  • Job title or role

  • Address (if provided during a quote or service request)

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You provide this information when you:

  • Fill out a form (e.g. contact or quote form)

  • Send us an enquiry

  • Book a service

  • Communicate directly with us

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b) Non-Personal Information

 

We automatically collect basic usage data like:

  • IP address

  • Browser and device type

  • Pages visited and time spent on the site

  • Referring website or search query

We use tools like Google Analytics and cookies to better understand how visitors interact with our site.

2 . How we use your information

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We use your data to:

  • Respond to enquiries and provide quotes

  • Deliver services you’ve requested

  • Improve our website and customer experience

  • Send updates, offers, or newsletters (only if you opt-in)

  • Maintain internal records and comply with legal requirements

We will never sell or rent your personal data to third parties.

3. How We Protect Your Information​​

 

We use secure systems and encryption (HTTPS) to protect your data. Access is limited to authorised team members and service providers who need it for operational purposes.

While we take all reasonable precautions, no system is completely foolproof. We encourage you to protect your own devices and avoid submitting sensitive information via unsecured networks.

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4. Third-Party Services

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We may share your data with trusted service providers that help us run our business, such as:

  • Website hosting and backup services

  • Email and communication platforms

  • Analytics tools (e.g. Google Analytics)

  • Payment or scheduling systems

These providers are required to keep your information confidential and secure. They only use it for the services we’ve hired them to perform.

5. Your Rights

 

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or outdated information

  • Request deletion of your data (subject to legal limits)

  • Unsubscribe from marketing communications at any time

 

To make any of these requests, email us at sales@brightspacecleaning.com.

6.  External Links

 

Our website may link to other sites (e.g. social media or third-party tools). These websites have their own privacy policies. We are not responsible for their content or how they collect your data.

7. Changes to this policy

 

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new “Last Updated” date. We recommend checking this page from time to time.

8.  Contact Us 

 

If you have any questions or would like to know more about how we handle your information, feel free to reach out:
Email: sales@brightspacecleaning.com
Website: www.brightspacecleaning.com

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